Arcoiris Gifting Solutions

FAQ's

At Arcoiris, we aim to make your gifting experience as smooth and enjoyable as possible. Below, you’ll find answers to some of the most commonly asked questions. If you don’t see your question here, feel free to contact our support team for further assistance.

We specialize in personalized gifting solutions for both individuals and corporates. Our offerings include customized gift hampers, floral arrangements, DIY kits, trophies, and more, perfect for personal milestones, corporate events, and festivals.

Placing an order is simple! Browse our catalog, select the gift you want, customize it if applicable, and proceed to checkout. You’ll receive a confirmation email once your order is placed.

Yes! Most of our gifts can be personalized to suit the recipient’s preferences. Whether it’s adding a name, message, or unique items to a hamper, our team will work with you to create a one-of-a-kind gift.

We offer several payment methods, including credit/debit cards, net banking, digital wallets (PayPal, Google Pay, Apple Pay), UPI, and cash on delivery for select locations. For more details, visit our Payment Options section.

Standard shipping usually takes 3-7 business days, while express and same-day delivery options are available for select areas. Visit our Shipping & Delivery page for detailed information.

Yes, you can easily track your order. Once dispatched, you will receive a tracking number via email or SMS. Use this to track your gift’s journey in real time through our Track My Order page.

We want you to be completely satisfied with your purchase. If there’s an issue with your order, please contact us within 7 days of delivery, and we’ll assist you with returns or refunds based on our Return & Refund Policy.

Absolutely! We specialize in corporate and bulk gifting for events, awards, and other occasions. Reach out to our corporate team to discuss customization options for your bulk orders.

Currently, we only ship within India. For special international orders, please contact our team to discuss options.

You can reach our customer support team via email, phone, or through our contact form. We’re always here to assist you with any questions or concerns.

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