We know how exciting it is to anticipate the arrival of your thoughtfully curated gift, and we’re here to make sure you stay updated every step of the way. At Arcoiris, tracking your order is simple and hassle-free.

How to Track Your Order

Once your order has been dispatched, you will receive an email or SMS notification with a tracking number and a link to follow your package’s journey. To track your order:

1. Visit the Tracking Page: Head over to our Track Your Order page.
2. Enter Your Tracking Number: Input the tracking number provided in your order confirmation email or SMS.
3. View Real-Time Updates: Get detailed updates on the current location and estimated delivery time of your package.

Haven’t Received Your Tracking Number?

If you haven’t received a tracking number or are unable to track your package, don’t worry. Simply reach out to our customer support team with your order number, and we’ll assist you promptly.

Delivery Delays or Issues

Experiencing a delay or an issue with your delivery? Contact us, and our team will coordinate with the courier service to resolve the problem and provide updates.

Contact Us for Help

Need assistance with tracking or have questions about your order’s status? Our support team is here to help. Reach us through email, phone, or our contact form for quick and efficient support.