At Arcoiris, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website www.arcoiris.in or engage with our services.

By accessing and using our website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We may collect the following information when you interact with our website:

• Full name
  
  
• Contact information including mobile number and email address
  
  
• Billing and shipping address
  
  
• Demographic data such as age, gender, preferences, and interests
  
  
• Order history and transaction details
  
  
• Browsing behavior, IP address, and device/browser information
  
  
• Feedback, reviews, or any content you may submit on the website
  
  

This data is collected during account registration, order placement, newsletter subscription, or while interacting with our platform.

2. Why We Collect This Information

We collect this information to:

• Process your orders efficiently and deliver gifts to your desired address
  
  
• Improve your experience with personalized product suggestions
  
  
• Communicate order updates, confirmations, and delivery information
  
  
• Respond to your queries and support requests
  
  
• Conduct internal record-keeping and business analysis
  
  
• Send occasional promotional emails, offers, or new product updates (only if you opt in)
  
  

3. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. These help:

• Store items in your shopping cart
  
  
• Understand your browsing behavior
  
  
• Customize content as per your preferences
  
  

You may choose to disable cookies in your browser settings. However, some features of the website may not function optimally as a result.

4. Data Protection & Security

Your privacy is our priority.

• All transactions are encrypted via secure payment gateways.
  
  
• Personal data (address, contact, financial) is stored securely and is accessible only to authorized personnel.
  
  
• We do not sell, trade, or rent your personal information to third parties.
  
  
• We may share your data with trusted logistics or service partners only to fulfill your orders or as required by law enforcement agencies.
  
  

5. Email, SMS & WhatsApp Communication

• By signing up or placing an order, you consent to receive transactional updates via SMS, WhatsApp, or email.
  
  
• Occasionally, we may send promotional messages, offers, or surveys. You may opt out anytime using the “unsubscribe” link in our emails or by writing to us at hello@arcoiris.in.
  
  

6. Your Rights & Control

• You may request a copy, update, or deletion of your personal information by contacting us.
  
  
• If you believe any information we hold about you is incorrect or incomplete, please write to us and we will promptly rectify it.
  
  

7. Third-Party Links

Our website may contain links to external websites. Please note that once you leave our site, we are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Please review it periodically. Continued use of the website after changes are posted implies your agreement with the updated policy.

Contact Us

Have questions or concerns about your data? We’re here to help.

📩 Email: hello@arcoiris.in
📞 Phone/WhatsApp: +91 90764 39269
🕘 Support hours: Mon–Sat, 10 AM to 6 PM